FAQs

Are there any camp orientations?
How do I register my child for camp?
How old does my child need to be to attend camp?
When is camp offered?
What time can I drop off / pick up my child?
Where do I drop off / pick up my child?
Who is caring for my child while he/she is at camp?
How can I get a copy of my receipt?
How do I cancel a session of camp?
How do I switch to a different session of camp?
What do you do in case of hot weather?

Q. Are there any camp orientations?
A. YES!
Sally's – Monday June 4th from 6-7pm
LC – Tuesday June 5th from 6-7pm
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Q. How do I register my child for camp?
A. Download the registration form. (See “How to Register” webpage).
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Q. How old does my child need to be to attend camp?
A. Both LC & Sally's offers 6 weeks of preschool camp starting at the age of 3yrs. All other camps campers need to be registered for Kindergarten.
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Q. When is camp offered?
A. Both LC & Sally's camps are offered Monday – Friday (excluding July 4th) from June 11th – August 24th.
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Q. What time can I drop off / pick up my child?
A. Half Day AM Camp: Drop off 7:30 - 8:30 AM; Program 8:30 AM - 12:30 PM, Pick up 12:30 PM-1:00 PM
Full Day Camp: Drop off 7:00 - 9:00 AM; Program 9:00 AM - 4:00 PM, Pick up 4:00 PM - 6:00 PM
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Q. Where do I drop off / pick up my child?
A. Sally's – Rides In/Out takes place in front of the branch
LC – Rides In/Out takes place in the far rear of the parking lot. Note for the safety of all campers if you are dropping off after rides in please check in with the Member Service Desk. If you are picking up before rides out starts please check in with the Member Service Desk. All parents who come on camp to drop off or pick up their camper will be redirected to the Member Service Desk.
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Q. Who is caring for my child while he/she is at camp?
A. Great counselors! We hire counselors with excellent character, strong values, enthusiasm and experience working with kids. Before camp starts, we add to their skills with more than 30 hours of instruction in training such as child development, first aid and conflict resolution.
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Q. How can I get a copy of my receipt to submit for reimbursement from my flexible spending account?
A. For questions regarding taxes or receipts, please contact our business office at LC – 704-716-4505 & Sally's 704-716-7308 Tax ID#: 56-1045299.
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Q. Our summer plans have changed. How do I cancel a session of camp?
A. If you need to request a refund for a day camp program, you are required to complete a Cancellation Form at the Member Services Desk. A refund will not be issued if the cancellation takes place after 7:00 PM the Saturday, one week prior to the beginning of the session. A refund will be issued to you upon approval by the Program Director and Finance Director after your written notification to the YMCA. No refunds or vouchers will be issued for notifications made after the program session begins.
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Q. How do I switch to a different session of camp?
A. If you need to transfer a camp session, it must be submitted in writing two weeks (14 days) prior to the start of the session. Change forms are available at the Member Services desk. We regret we are unable to accept changes via phone, fax or email.
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Q. What do you do in case of hot weather?
A. When weather reports indicate an unhealthy heat index or poor air quality, we adjust our camp day to safeguard campers from dehydration and overexposure to sun and heat. We provide cool, indoor or shaded places for camp activities, provide frequent water breaks and monitor sun exposure. We are committed to providing a safe environment for kids, but if your child isn't feeling well, our staff is fully trained in first aid and the YMCA is staffed with an on-site registered nurse.
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YMCA Mission: To put Christian principles into practice through programs that build healthy spirit, mind and body for all.

YMCA of Greater Charlotte

Sally's YMCA

FAQs