If you need to request a refund/voucher on a Harris YMCA program*, you are required to notify the Member Services Desk, in writing via a Refund Notification Form, before the second week of the program.

A prorated refund, minus a $10 cancellation fee (and uniform/costume fee if applicable) will be issued to you upon approval by the Program Director and the Finance Manager after your written notification to the Harris YMCA.

Refunds for payments made by cash or check will be refunded via check. Refunds for payments made by credit cards will be returned to the same card. Checks will be issued by the YMCA of Greater Charlotte Metro office. The check will be issued to the Primary Member. Please allow a minimum of 14 days to process.

No refunds will be issued if notifications are made after the program session ends.

* All programs except Youth & Family Services, Afterschool and Day Camps which have program specific refund policies published in their respective brochures.