Frequently Asked Questions
If you are a YMCA of Greater Charlotte member and do not have an online account, then Select Login>Create Account. Type in your email / name / birth date / password and check the 'I agree' box. The application will create your new online credentials to log into the app.
1. Download on the App Store -
2. Get it on Google Play -
Membership is required to login. Select the Become a Member tile/button to purchase a membership. Your online credentials for the mobile app will be created when you purchase your membership.
To get an online account associated with your YMCA membership then use your online credentials given to you during the membership sign up process. If you do not know or remember your credentials, the please call 704-716-6200 for assistance.
Download the YMCA of Greater Charlotte app from the Apple Store or Google Play. Type in your old XiD and password. Then type in your YMCA online account login and password. Your workouts and information will transfer over to the new app.
It looks like you do not have online credentials or an active membership. If you do not have online credentials, click the Create Account button. Otherwise, an active membership is required to login. If you are still having trouble and believe you have online credentials and an active membership, please contact 704-716-6200 for assistance.
It looks like the email entered already exists in the system and is not associated with your online account. If you believe you already have an online account, log in with your username and password. If you forgot your username, then reset your username by going to programs.ymcacharlotte.org, and select account login and forgot username. You will be asked for your name, birth date, and zip code. If that does not work, please contact 704-716-6200 for assistance.
My Y Pricing Scholarship is the YMCA's rate structure designed to help us fulfill our mission to serve all by being affordable for our members. Upon receiving an income adjusted membership rate and have dependents (children) on your membership, you will receive a program scholarship rate. Please visit your local YMCA Sales and Service Center for more information.
YMCA of Greater Charlotte members receive priority registration and/or rates for programs. List and Non-Member pricing is the cost associated with non-YMCA of Greater Charlotte members.
We do not offer discounts of any kind on our registration fees. We WILL honor scholarships on your tuition.
For more information about afterschool please visit Afterschool Central.
A non-refundable registration fee per child of $25 for Members and $50 for Program Members is due in order to register you child. Please note that our licensed afterschool programs at the Johnston, McCrorey, Simmons and Stratford Richardson YMCA’s do not require registration fee in order to hold your child’s spot.
The cost of tuition will vary by location. Your total tuition for afterschool will be divided into 10 equal monthly payments beginning on August 15 and ending on May 15. Late or declined payments will be charged a $25 late fee. Financial Scholarship is applied to tuition costs. Schools that follow a Year-Round calendar will make 10 equal payments due on the 15th of each month starting on July 15th and ending on April 15th.
Afterschool registration begins April 1 for Members and April 15 for Non-Members.
Cancellations must be made in writing to camp, please contact the camp office for more information. The deposit will be refunded if the camp is notified in writing of cancellation on or before December 31. Cancellations made on or after January 1, will forfeit the deposit. All cancellations and/or changes must be made in writing at least 2 weeks prior to the start of camp. Any changes made after that date will forfeit all camp fees. Cancellations of all other camp programs (i.e. Winter Camp, Family Camp, Mom and Me, etc.) must be made in writing at least two weeks prior to the program‘s start date. Any cancellations made within two weeks of the program‘s start date will forfeit all fees.
Changes/Refunds/Cancellations: All balances for Overnight Camp sessions must be paid by June 1 to avoid cancellation. If camp is notified in writing of cancellation on or before December 31st all fees paid will be refunded. Cancellations in writing on or after January 1 will forfeit the $400 deposit (per session/per camper). Cancellations within 2 weeks prior to the start date of the camp session will forfeit all fees. Cancellations will not be accepted via telephone. Cancellations in writing can be emailed to the camp.
Cancellations of all other camp programs (i.e. Winter Camp, Family Camp, Mom and Me, etc.) must be made in writing at least two weeks prior to the program’s start date. Any cancellations made within two weeks of the program’s start date will forfeit all fees.
We do not offer discounts of any kind on our Registration and Supply Fees for this program. We WILL honor your Financial Scholarship on your tuition.
Preschool registration for new students to our program begins on February 1 for Members and February 15th for Non-Members.
You will be asked to pay a $10 deposit per session/per child, it is non refundable and non transferable. For example, if you are registering two children for three camp sessions each, you will be required to pay $60 when you checkout. The balance is due based on the program fee schedule for each session.Payments for program add-ons are not due at the time of registration. Payment is due based on the program schedule due date.
Summer camp deposits are non-refundable. However, at the time of cancellation, a deposit can be transferred to a camp that the family is not currently registered for, or to another family member that is currently not registered for camp. Deposits cannot be applied to camp balances.