Frequently Asked Questions
If you are a YMCA of Greater Charlotte member and do not have an online account, then Select Login>Create Account. Type in your email / name / birth date / password and check the 'I agree' box. The application will create your new online credentials to log into the app.
1. Download on the App Store -
https://apps.apple.com/us/app/ymca-of-greater-charlotte/id1489906576
2. Get it on Google Play -
https://play.google.com/store/apps/details?id=com.netpulse.mobile.ymcaofgreatercharlotte
Membership is required to login. Select the Become a Member tile/button to purchase a membership. Your online credentials for the mobile app will be created when you purchase your membership.
To get an online account associated with your YMCA membership then use your online credentials given to you during the membership sign up process. If you do not know or remember your credentials, the please call 704-716-6200 for assistance.
Download the YMCA of Greater Charlotte app from the Apple Store or Google Play. Type in your old XiD and password. Then type in your YMCA online account login and password. Your workouts and information will transfer over to the new app.
It looks like you do not have online credentials or an active membership. If you do not have online credentials, click the Create Account button. Otherwise, an active membership is required to login. If you are still having trouble and believe you have online credentials and an active membership, please contact 704-716-6200 for assistance.
It looks like the email entered already exists in the system and is not associated with your online account. If you believe you already have an online account, log in with your username and password. If you forgot your username, then reset your username by going to programs.ymcacharlotte.org, and select account login and forgot username. You will be asked for your name, birth date, and zip code. If that does not work, please contact 704-716-6200 for assistance.
For more information about afterschool please visit Afterschool Central.
Cancellations must be made in writing to camp, please contact the camp office for more information. The deposit will be refunded if the camp is notified in writing of cancellation on or before January 31, 2022. Cancellations made on or after February 1, 2022, will forfeit the deposit. All cancellations and/or changes must be made in writing at least 2 weeks prior to the start of camp. Any changes made after that date will forfeit all camp fees. Cancellations of all other camp programs (i.e. Winter Camp, Family Camp, Mom and Me, etc.) must be made in writing at least two weeks prior to the program’s start date. Any cancellations made within two weeks of the program’s start date will forfeit all fees.
The deposit will be refunded if the camp is notified in writing of cancellation on or before January 31, 2022. Cancellations made after January 31, 2022 will forfeit the deposit. All cancellations and/or changes must be made in writing at least 2 weeks prior to the start of camp. Any changes made after that date will forfeit all camp fees. Cancellations of all other camp programs (i.e. Winter Camp, Family Camp, Mom and Me, etc.) must be made in writing at least two weeks prior to the program’s start date. Any cancellations made within two weeks of the program’s start date will forfeit all fees.
Summer camp deposits are non-refundable. However, they can be transferred to a camp that the family is not currently registered for or to another family member that is currently not registered for camp. Deposits cannot be applied to camp balances.