Terms & Conditions

These Terms and Conditions ("Terms") are entered into by and between you and Young Men's Christian Association of Greater Charlotte, a North Carolina non-profit corporation ("YMCA," "we," or "us"). These Terms govern your access to and use of our website at https://www.ymcacharlotte.org (the "Website"), our programs, services, and all communications you receive from us, including text message (SMS) communications.

Please read these Terms carefully before using our Website or services. By accessing or using the Website, or by clicking to accept these Terms when prompted, you agree to be bound by these Terms and our Privacy Policy, available at https://www.ymcacharlotte.org/privacy-policy. If you do not agree to these Terms, you must not access or use the Website or our services.

By providing your contact information and opting in to receive communications from the YMCA of Greater Charlotte, you consent to receive marketing and promotional communications from us. These communications may include information about YMCA membership, programs, events, facility updates, center and camp closures, schedule changes, and other services we offer to the community.

Your consent to receive marketing communications, including SMS text messages, is entirely voluntary and is not a condition of membership, program registration, or any other purchase or service from the YMCA. 

How to Opt In

You may opt in to receive YMCA SMS communications by checking the SMS opt-in box on an online YMCA membership or program registration form, by completing a paper sign-up form at any YMCA branch that includes the SMS consent statement, or by providing express consent at a YMCA registration kiosk or with a staff member. In every case, opt-in requires an affirmative action by you. The YMCA does not pre-check opt-in boxes or assume consent based on an existing relationship.

Express Consent and Eligibility

By opting in, you provide your express written consent to receive recurring promotional and informational SMS messages from the YMCA of Greater Charlotte at the mobile phone number you provide. You confirm that you are 18 years of age or older and that you are the subscriber or account holder of the mobile number provided, or that you have authority to consent to receive messages at that number. Your consent is not a condition of membership, program registration, or any purchase.

After you opt in, the YMCA will send a one-time confirmation text message that identifies the YMCA of Greater Charlotte, describes the messages you will receive, and provides instructions to Reply HELP for help or Reply STOP to opt out. Message and Data Rates May Apply to the confirmation message.

SMS Disclosure: By opting in, you agree to receive recurring promotional and informational SMS messages from the YMCA of Greater Charlotte related to membership, programs, events, services, and time-sensitive operational alerts including center, camp, and class closures and schedule changes. Reply STOP to opt out; Reply HELP for help; Message and Data Rates May Apply; Message frequency varies. Visit https://www.ymcacharlotte.org/privacy-policy for our Privacy Policy and Terms and Conditions.

How to Opt Out

You may cancel SMS communications at any time by replying STOP to any message you receive from us. After we receive your STOP message, we will send a final confirmation and no further SMS messages will be sent to you. To re-subscribe, opt in again through any of the methods above.

Getting Help

Reply HELP to any message for assistance, or visit our Contact page at https://www.ymcacharlotte.org/contact.

Message Frequency and Rates

Message and Data Rates May Apply. Carrier rates apply to messages you send and receive. The YMCA is not responsible for delayed or undelivered messages. Contact your wireless provider with questions about your plan.

SMS Privacy

Personal information and SMS opt-in data will not be shared with third parties for their marketing purposes. See our Privacy Policy at https://www.ymcacharlotte.org/privacy-policy for full details on how we handle your information.

SMS Platform

SMS messages are delivered through third-party messaging platforms operating on the YMCA's behalf. These platforms are subject to change at the YMCA's discretion and do not affect your opt-in or opt-out rights described above. 

The Website and all of its contents — including text, images, software, audio, video, functionality, and design ("Company Content") — are owned by the YMCA, its licensors, or other providers and are protected by applicable United States and international intellectual property laws.

The YMCA's trademarks displayed on the Website are and shall remain the sole property of the YMCA or the respective trademark owner. Nothing in these Terms grants you any ownership rights in any YMCA trademarks.

We may update the Website and its content from time to time, but we are under no obligation to ensure content is complete or current at any given time.

YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE AND COMPANY CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE YMCA DOES NOT WARRANT THAT THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.

You are responsible for implementing sufficient safeguards for anti-virus protection and data accuracy appropriate to your needs.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 

TO THE FULLEST EXTENT PROVIDED BY LAW, THE YMCA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, VOLUNTEERS, AND ASSIGNS ("RELEASEES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY COMPANY CONTENT.

IN NO EVENT SHALL THE RELEASEES' TOTAL LIABILITY EXCEED THE AMOUNTS YOU PAID TO THE YMCA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply to liability resulting from the YMCA's gross negligence or willful misconduct, or to any liability that cannot be excluded under applicable law.

This Website is operated by Young Men's Christian Association of Greater Charlotte. For questions, feedback, or technical support related to these Terms or our SMS program, please contact us at:

ymca@ymcacharlotte.org
https://www.ymcacharlotte.org/contact