COVID-19 Training & Guidelines

All currently working team members and team members returning to work are required to review YOGC’s COVID-19 training and workplace guidelines.

1. Review the COVID-19 Team Member Training.
2. Read through the YMCA of Greater Charlotte COVID-19 Workplace Guidelines.
3. After completion, submit this acknowledgement form.

Team members who record time worked in TROY - please be sure to record your time spent reviewing the training and guidelines, as it is considered time worked.

Operational Updates

For the most up-to-date information about program, branch and camp schedules and operations, click here.

Technology Resources

Technology must be used during this time to minimize personal contact and promote appropriate social distancing to every extent possible. Communication should happen via email and virtual conferencing through Microsoft Teams.

In-person meetings should be avoided to every extent possible. Use online meeting tools, email, and/or phone calls and conferencing (Teams or Zoom), even when team members are in the same location.

Our IT team has created a guide to assist team members in navigating some of our new tools and technology updates. Please click here to learn more.

Strategy and Structure Update

We have made some changes to our organizational structure and approach to strategy. Click here to see a brief overview of these changes.

The Emergency Staff Relief Fund is intended to provide team members, primarily part-time staff who are currently not working and not getting paid, access to financial resources designated to support immediate and essential needs, primarily housing, food, medical and transportation. To apply for funds, complete this request form, or download this PDF and submit to your executive director or senior leader who will process the request. All requests for funding will be responded to within seven business days.

If you or someone you know would like to help support your fellow team members, you can give through our website by choosing “Emergency Staff Relief Fund” from the “Gift Supports” dropdown menu. Or you may mail a check to:

YMCA of Greater Charlotte
Attn: Emergency Staff Relief Fund
400 East Morehead
Charlotte, NC 28202

Employment and Career Resources

These career resources are not included as any form of endorsement of the host websites or employers mentioned, but rather potential tools and opportunities to help in your search.

Companies Hiring During COVID-19

COVID-19 and Your Job: Tips and Actions to Consider

Housing and Neighborhood Resources from City of Charlotte

Indeed’s Coronavirus Job Resources

NCWorks COVID-19 Jobs and Information

YMCA Retirement Fund Resources

YMCA Retirement Fund continues to communicate with Fund participants during this crisis, and recommends updating your profile to ensure you remain connected. Learn more.

Team members enrolled in YRF savings plan:

• Learn more about taking a loan
• Learn more about hardship withdrawal options
• Please note that the Fund's 403(b) Smart Account is not a traditional savings account, but a retirement savings account, so the timing of accessing the funds in this account will be different from a standard savings account at a financial institution.
• An update about mailing checks to YRF

Team members considering retirement:

• Learn more about steps to take to prepare for retirement

YOGC has made a temporary adjustment to contributions to the YMCA Retirement Fund. With the pay period beginning after May 29, our Y will temporarily reduce our contribution to the YMCA Retirement Fund from 12% to 1% for all participating team members. The Y’s contribution will remain at 1% until 12/18/20, and will then increase to 8%, effective 12/19/20. Please reach out to Brenda Davis (info below) with any questions.

AmeriFlex Flexible Spending Accounts

Due to the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) the IRS has announced eligible changes to the Flexible Spending Benefit plans. Team members currently enrolled in a medical flexible spending account or a dependent flexible spending account for the plan year 01-01-2020 through 09-30-2020 can take advantage of the options listed below on their FSA and DCA Flex accounts.

• FSA Carry-Over
  The FSA carryover has been added to your benefit plan with an increased rollover maximum of $550. You will be able to carry over this amount of funds, if used, to the following benefit plan year. This carryover amount is a permanent IRS change.

These changes have already been set up on your plans. To view your plan status, visit the Ameriflex member portal or reach out to the AmeriFlex services team for assistance (888-868-3539; M-F 8:30 a.m. – 8:00 p.m. EDT).

Team members enrolled in a Medical Flexible Spending Account or Dependent Care Flexible Spending Account through AmeriFlex and who are not currently working are able to temporarily pause their bi-weekly AmeriFlex contributions. In doing so, team members agree that upon returning to work and starting with the first bi-weekly paycheck, team members will resume regular bi-weekly AmeriFlex contributions and will also catch-up all missed contributions.

To request this temporary option, email Brenda.davis@ymcacharlotte.org (704-716-6261) or HRdept@ymcacharlotte.org.

Benefit Information

• PlanSource Login & Enrollment Instructions
• Benefit Guide – Full-Time Team Members
• Benefit Guide – Part-Time Team Members
• Benefit Guide – Retirees

Human Resource Contact Information

Doug Sarver – Human Resources Director
Doug.Sarver@YMCACharlotte.org – 704-716-6930
Harris, Harris Express, Metro/Association Office

Kristi Datta – Human Resources Manager
Kristi.Datta@YMCACharlotte.org - 704-716-4255
Brace Family, Morrison, Sara's, Steele Creek, Wesley Chapel

Le’Var Twitty – Human Resources Manager
Le'Var.Twitty@ymcacharlotte.org - 704-716-6738
Keith Family, Lake Norman, Lincoln County, Lowe's, McCrorey, Sally's, Stratford Richardson

Kristy Witherspoon – Human Resources Manager
Kristy.Witherspoon@YMCACharlotte.org - 704-716-8306
Camp Harrison, Camp Thunderbird, Childress Klein, Dowd, Gateway Village, Johnston, Simmons

Contact Brenda Davis (brenda.davis@ymcacharlotte.org, 704-716-6261) with any questions about FMLA or benefits.

Direct any additional questions or concerns to staywell@ymcacharlotte.org.

The best way to prevent the spread of any illness is to do the same things you normally do to prevent the flu, with a focus on good hygiene practice. If you begin experiencing symptoms similar to that of coronavirus (fever, cough, difficulty breathing), you should follow CDC recommendations, speak to your healthcare provider or call one of the hotlines below.

• Atrium Health Hotline: 704-468-8888
• Novant Health Hotline: 877-966-8268

COVID-19 Vaccine Info

COVID-19 vaccines are now available in our communities. Under the CDC’s guidance, each state and county determines the prioritization and coordinates the distribution of COVID-19 vaccines. We encourage you to consider receiving the vaccine when it becomes available to you. Anyone who feels they fall into a category that may be eligible for the vaccine (based on to health risks, age, position at work, specific category, etc.) should contact your primary care provider. The vaccine is covered by most insurance providers, including Blue Cross Blue Shield.

View COVID-19 vaccine information from:

• NC Dept. Health & Human Services
• Mecklenburg County Health Dept.
• Atrium Health
• Novant Health
• Marsh & McLennan Agency

Other COVID-19 vaccine resources:

• Community panel discussion about vaccine hesitancy, led by Atrium Health.

Resources for Your Health & Well-being

Employee Assistance Program (EAP)
Teladoc and Telemedicine
Coronavirus Team Member Resource Guide
Stress & Resilience - Tips from Atrium Health

YMCA & Care Bridge Health Webinars

Our Y partnered with Care Bridge, a volunteer team of regional independent primary care practices, to host a free webinar series on health management during - and beyond - the COVID-19 pandemic. This series provided direct guidance and discussion on health and wellness topics that matter most in optimizing health during stressful times.

View previous webinar recordings below:

• Immune System Maintenance
• Diabetes & Cardiovascular Health
• Nine Basic Pillars of Health
• Managing Unprecedented Changes to Life and Routine
• Exercise & Stress Management in the Age of COVID-19
• The Importance of Gut Health in Fighting Disease
• Exercise for the "Unfit"

Mental Health Support & Resources

Your mental health is as important as your physical health. Review the links below to access resources for your own mental health and to learn more about strategies to effectively cope with stress and how to help someone in a mental health crisis.

YMCA Culture of Care/Mental Health First Aid Training
Mental Health Support
Mental Health Resources (Atrium Health)

Spiritual Support & Resources

At the YMCA of Greater Charlotte, we believe in honoring our Christian mission, living our cause, acting in accordance with our values and placing the greater good above self. Our Christian mission compels us to love, serve and care for all in our community, in a manner that Christ would. For spiritual support:

• Submit a prayer request so that our team may join you in prayer.
• Connect with one of our Y’s church partners.
• Connect with Victor Nicholson, YMCA vice president of Christian mission.

Faith & Focus Friday Prayer Calls

• Feb. 19, led by Sarah Willadsen
• Feb. 26, led by Isaiah Burgess
• March 12, led by Senegal YMCA
• March 19, led by Michael Landry

Trusted Sources for COVID-19 Information & Resources

Atrium Health
Novant Health
BlueCross BlueShield of North Carolina
North Carolina Department of Health and Human Services
Centers for Disease Control and Prevention
World Health Organization

Free YMCA Childcare for Team Members

Our YMCA is offering free, half-day childcare for team members. At this time, we are opening just a few locations based on need, and this is primarily for frontline team members who are working with members and participants and who need childcare in order to work on-site. Learn more here.

Other Community Resources

• Rent, mortgage, and utility relief for Charlotte residents impacted by COVID-19. Eligibility: Income qualified residents impacted by COVID-19 due to job loss, wage reduction, illness and/or childcare challenges beginning in April 2020; a social security number is not required.
• Atrium Health Community Resource Hub – a search engine for free or reduced cost services like medical care, food, job training and more.
• City of Charlotte – Housing and Neighborhood Resources - information about housing, utilities, career, childcare, financial resources and more.
• Loaves & Fishes Pop Up Food Distribution
• Coronavirus Team Member Resource Guide
• NCDHHS Hotline for Critical Workers Seeking Child Care Options
• Resources in Charlotte/Mecklenburg
• Mobile Crisis and Engagement Resources
• Staff Childcare Information

Accountability to DIG

Diversity and inclusion are core tenets of our Y’s mission “for all.” Our Y is committed to infusing DIG strategies, processes and behaviors within organizational operations.

• DIG Committee
• DIG Strategy Team
• Board Member Diversity: 2020 Annual snapshot
• Supplier Diversity: 2019 Annual snapshot
• Supplier Diversity: Informational handout

National YMCA Employee Resource Groups (ERGs)

There are six Y-USA-recognized Employee Resource Groups that aim to advance diversity, inclusion and global initiatives by providing targeted support to underrepresented communities within the YMCA.

• Y USA Informational Brochure
• Learn more about the six national ERGs
• Join National ERG Facebook groups
• 2021 ERG Calendar

YOGC ERGs

Our YMCA has launched an African American Resource Network (AARN), an ERG designed to support Black and African-American team members. Our Y is also in the process of developing plans to gauge interest for additional ERGs.

• YOGC African American Resource Network Overview
• YOGC African American Resource Network Application

Cultural Competence & Inclusive Leadership

In 2019 the YMCA of Greater Charlotte partnered with The Winters Group Inc., a global diversity & inclusion consulting firm, to gauge a baseline for organizational cultural competence.

Click here to view a summary of the results.

Learning & Education

Y-USA Advancing Anti-racism Resource | This resource from Y-USA provides education and strategies to support personal and organizational anti-racism journeys.

Unlearning Systemic Racism Town Hall | On July 1st 2020, the Y’s African American CEOs hosted a Town Hall with incredible speakers sharing their insights, dedication and commitment to dismantling systemic racism.

Additional Starting Points | There’s an abundance of resources to help in your anti-racism journey. Here are a few recommended places to begin:

• ENGAGE: Be The Bridge website
• LISTEN: Seeing White podcast
• READ: White Fragility
• WATCH: Systemic racism, explained

Team Members are eligible to apply for unemployment benefits due to a reduction of work because of coronavirus. Please review the documents below to aid you in applying for unemployment.

• Applying for Unemployment
• Proof Letter for Unemployment Filing