1. Home
  2. Membership and Program Requests

Here to Help



Membership Requests

Membership Hold

  • Put your membership on a temporary hold for 1 month, 2 months or 3 months. Memberships placed on a 1 month, 2 months or 3 months hold will automatically resume at the end of the hold period.

Reinstatement of Membership Hold

  • Ready to come back early from your Hold? Complete this form to resume your membership earlier than your original resume date.

Request to Cancel your Membership

  • If a membership hold doesn’t meet your needs and you have made the difficult decision to cancel your membership, please use this form.

Membership Change Form

  • Do you need to add or remove someone from your membership? Use this form to make changes to your account.

Parental Liability Waiver (0-17 yrs old)

  • We now require anyone under the age of 18 to have liability waivers signed by parents when purchasing a youth guest pass or youth pass. 

Program Requests

Request to Make Changes to / Cancel a Program

  • We understand that things change in your busy schedule and you may need to make changes to your programs. Use this form to make changes to a program or to request a program cancellation.