Customer Support Hub
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RESOURCES AT YOUR FINGERTIPS
Membership Requests
Membership Hold/Leave of Absence
- Put your membership on a temporary hold for 30, 60 or 90 days. Membership will automatically resume at the end of the hold period.
Reinstatement of Membership Hold/Leave of Absence
- Ready to come back early from your Hold/Leave of Absence? Complete this form to resume your membership earlier than your original resume date.
Request to Cancel your Membership
- If a membership hold/leave of absence doesn’t meet your needs and you have made the difficult decision to cancel your membership, please use this form.
- Do you need to add or remove someone from your membership? Use this form to make changes to your account.
Program Requests
- We understand that things change in your busy schedule and you may need to make changes to your programs. Use this form to request a program cancellation.